News - February 2012

29 Feb 12

Latest Financial Ombudsman figures

The Financial Ombudsman Service (FOS) has released details of the complaints it received from 1 July to 31 December 2011. During this time they received 106, 193 complaints with nearly half, 46,700, relating to missold payment protection insurance (PPI). They expect to continue to receive a high...

29 Feb 12

UK households face a tightening ‘debt noose’

UK households continue to find repaying their debts a considerable burden on their finances.

27 Feb 12

OFT to investigate Payday lenders

The Office of Fair Trading is to conduct a review of payday lenders to investigate whether they are providing loans to people who cannot afford to pay them back.

23 Feb 12

Money Advice Service outlines plans for co-ordinating debt advice services

The Money Advice Service has outlined how it intends to coordinate personal debt advice services across the UK from 1 April. Its focus will be on ensuring timely help is provided to customers and that consistently high standards of advice are provided across the UK, whatever the provider.

23 Feb 12

Contactless Payments technology widely available by spring

Technology which will allow people to charge purchases to their mobile phone bill will be available in the Spring. The technology created by an organization called Boku will allow consumers to make purchases online and in shops using the Mastercard Paypass system.

20 Feb 12

Changes to Bailiff laws proposed

The Ministry of Justice has proposed changes to the laws in England and Wales governing what bailiffs can do.

16 Feb 12

70% of families struggling financially

According to a survey by online community, Netmums, seven in ten families are living on the edge and only just making ends meet. Netmums surveyed over 2,000 of their members to find out how the UKs current economic situation was impacting on them and their families.

16 Feb 12

Mobile-to-mobile money transfer app launched

A new app for smart phones has been launched which will allow people to transfer money to someone else using their mobile phone.

16 Feb 12

Banks warned to do more to improve customer service

The Office of Fair Trading (OFT) has told banks that they must improve their services for personal account customers or they may face enforced changes.

16 Feb 12

Money advisers launch new info site

Three money advisers from charity Toynbee Hallhave launched a new website which aims provide money advisers with info and resources

15 Feb 12

Pensioners encouraged to check if they are entitled to Pension Credit

The Department for Work and Pensions is encouraging pensioners who may be entitled to extra cash to check whether they should be receiving Pension Credit. It is thought that as many as 1.6 million people could be missing out on claiming this money.

15 Feb 12

MPs to examine energy literacy

The level of knowledge and understanding gas and electricity bill payers have of what is in their bills such as jargon terms and energy usage calculations is to be looked at by a committee of MPs.