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This booklet is intended for use by advice workers, outreach workers or key workers whose service users receive Department for Work and Pensions (DWP) benefits, wages from an employer or any other income. Direct Payment is now the normal way that state benefits and pensions are paid and also the preferred method of payment by employers. (Toynbee Hall, 2005)
Examining the additional costs faced by those in Wales without a bank account (Welsh Consumer Council, 2008).
This research study explores the ways in which people on low incomes access and make use of credit facilities. It concerns the choices people make about credit and tries to reveal the reasons and factors that lie behind those
choices. (Liverpool John Moores University, 2001)
This paper proposes a framework for studying the relationship between poverty and personal characteristics, and illustrates it with a cross-national comparison. (Institute for Social and Economic Research, 2003)
This paper sets out what financial inclusion is and looks at the role of housing organisations in delivering financial capacity to their tenants and communities. (Chartered Institute of Housing Scotland, 2009)
This research looks into the financial needs of women experiencing domestic violence, in particularly at: financial literacy, budgeting, income maximization, credit and debt. (ADP/ Refuge, 2008)
Research on addressing the financial needs of women and children experiencing domestic violence (Refuge, 2008).
Adur Experian Report (Financial Inclusion Taskforce, 2007)
This research was commissioned by the Financial Capability Team of the Financial Services Authority (FSA), with the primary aim of providing the Generic Advice Working Group (formed under the Financial Capability Strategy) with an understanding of “which methods of delivery of advice appeal to different people – including Internet, face-to-face or telephone-based advice”
In addition, the Generic Advice Working Group was particularly interested in learning lessons from other consumer advice services both in the UK and overseas. (FSA, 2005)
This research report examines how the UK can most effectively ensure the provision of affordable credit to people on low incomes, particularly within the context of the available evidence on affordable credit emerging from other major OECD economies. (Consumer Focus, 2011)